Terms of Service
Last Updated: March 5, 2026
These Terms of Service (these "Terms") describe the terms and conditions by which you may access and/or use the website(s), including https://LamFia.com/ and https://cloud.LamFia.com/, and any successor URL(s) (the "Sites"), and any and all related installable software, cloud-hosted software-as-a-service platforms, consulting services, training services, documentation, and online, mobile-enabled, and/or digital services (collectively, including the Sites, the "Service") provided by LamFia, a sole proprietorship registered in the Province of Ontario, Canada, operating under the Business Names Act (Ontario) (including its successors and assigns, "LamFia," "we," "our," or "us").
By accessing and/or using the Service, by installing any LamFia software, by engaging LamFia for consulting or training services, or by clicking a button or checking a box marked "I Agree" (or something similar), you signify that you have read, understood, and agree to be bound by these Terms, and you acknowledge that you have read and understood our Privacy Notice, as further described in Section 9.1 (Privacy). We reserve the right to modify these Terms, and we will provide notice of material changes as described below. These Terms apply to all visitors, customers, and users of the Service, and to all others who access the Service (collectively, "Users," and, as applicable, "you" or "your").
PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION. BY USING ANY PART OF THE SERVICE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTOOD, AND CONSENT TO BE BOUND BY ALL OF THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST NOT ACCESS OR USE THE SERVICE.
Important Notice: Paddle as Merchant of Record
All purchases of LamFia's software products, digital content, and cloud subscription services initiated through the Sites are processed and fulfilled by Paddle (as defined below), which acts as the Merchant of Record and authorised reseller of LamFia's products. This means that when you purchase a product or subscription, you are entering into a purchase agreement with Paddle, not directly with LamFia. However, the product or service itself is licensed to you by LamFia under these Terms (which serve as the "Supplier Agreement" for purposes of Paddle's terms).
Paddle is responsible for all payment-related activities, including receiving and processing payments, issuing invoices, collecting applicable taxes, handling refunds, and managing subscription billing. By completing a purchase through Paddle, you agree to be bound by the applicable Paddle terms and conditions in addition to these Terms:
- For consumers: Paddle Invoiced Consumer Terms and Conditions
- For businesses: Paddle Invoiced Business Terms and Conditions
In the event of any conflict between these Terms and the applicable Paddle terms and conditions with respect to payment processing, billing, refunds, cancellation rights, tax collection, and other payment-related matters, the applicable Paddle terms and conditions shall prevail.
1. Definitions
In these Terms, unless the context otherwise requires:
1.1. "Applicable Law" means all applicable federal, provincial, territorial, and municipal laws, rules, regulations, orders, directives, and guidelines of Canada and the Province of Ontario, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Consumer Protection Act, 2002 (Ontario), the Electronic Commerce Act, 2000 (Ontario), Canada's Anti-Spam Legislation (CASL), and any other applicable Canadian legislation, as amended from time to time.
1.2. "Consulting Services" means any professional consulting, advisory, implementation, integration, configuration, customization, or related professional services provided by LamFia to you pursuant to a Statement of Work, service order, or other written agreement referencing these Terms.
1.3. "Installable Software" means any software application, agent, tool, module, plug-in, or related component developed and/or distributed by LamFia that is designed to be downloaded, installed, and operated on your local hardware, servers, devices, or on-premises infrastructure.
1.4. "SaaS" means LamFia's cloud-hosted software-as-a-service platform(s), accessible via the Sites or other designated URLs, including all features, tools, and functionalities made available through such platform(s).
1.5. "Training Services" means any instruction, workshops, courses, certification programs, webinars, or related educational offerings provided by LamFia, whether delivered in person, virtually, or through pre-recorded materials.
1.6. "Intellectual Property" means all materials and content displayed or otherwise made available on and/or through the Service (including, without limitation, images, text, graphics, illustrations, logos, photographs, audio, videos, and software), and all software, algorithms, code, technology, methodologies, training materials, course content, documentation, and intellectual property underlying and/or included in or with the Service.
1.7. "Intellectual Property Rights" means all patent rights, copyright rights, moral rights, trademark, trade dress and service mark rights, goodwill, trade secret rights, industrial design rights, and any and all other intellectual property rights and proprietary rights as may now exist or hereafter come into existence, and all applications therefor and registrations, renewals, and extensions thereof, under Applicable Law.
1.8. "User Content" means any content, data, information, documents, files, or materials submitted, posted, uploaded, transmitted, or otherwise made available by you on or through the Service, excluding Usage Data and Feedback.
1.9. "Confidential Information" means any non-public, proprietary, or confidential information of LamFia, including business plans, product roadmaps, technology, pricing, source code, training materials, methodologies, client lists, and marketing strategies, and any information that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure.
1.10. "Statement of Work" or "SOW" means any document, order form, or written agreement executed by both parties that describes the scope, deliverables, timelines, and fees for Consulting Services or Training Services.
1.11. "Proprietor" means the individual owner and operator of LamFia, the sole proprietorship.
1.12. "Paddle" means, where the Buyer is purchasing a product from within the United States, Paddle.com Inc whose office is at 3811 Ditmars Blvd, 1071, Astoria, NY 11105-1803, USA; and otherwise, for sales made in the rest of the world, Paddle.com Market Limited whose office is at Judd House, 18-29 Mora Street, London, EC1V 8BT, UK. Paddle acts as the Merchant of Record and authorised reseller of LamFia's products.
1.13. "Merchant of Record" means the entity (Paddle) that is the seller of record for all Transactions, responsible for processing payments, issuing invoices, collecting applicable Taxes, and handling refunds and cancellations.
1.14. "Transaction" means acquiring any product or subscription via Paddle's services, whether for free or for a charge.
1.15. "Paddle Terms" means the applicable Paddle terms and conditions governing the purchase transaction, including the Paddle Invoiced Consumer Terms and Conditions (available at https://www.paddle.com/legal/invoiced-consumer-terms) and the Paddle Invoiced Business Terms and Conditions (available at https://www.paddle.com/legal/invoiced-business-terms), as applicable.
1.16. "Digital Content" means data which is produced and supplied in digital form, including software downloads, cloud-hosted services, and any other digital products offered by LamFia.
2. How We Administer the Service
2.1. Eligibility
This is a contract between you and LamFia. You must read and agree to these Terms before using the Service. If you do not agree, you may not use the Service. You may use the Service only if you can form a legally binding contract with us, and only in compliance with these Terms and all Applicable Law. Any access to, or use of, the Service by anyone under the age of majority in their applicable Canadian province or territory (age 18 in Ontario) is strictly prohibited unless such access and/or use is supervised by a parent or legal guardian ("Parent") who: (a) has read and understands these Terms; (b) approves all rights granted, and all obligations undertaken, by the minor hereunder; and (c) agrees to be bound by these Terms. If you are a Parent of a User who is a minor, then, by allowing such minor to access and/or use the Service, you are subject to these Terms and responsible for such minor's activity on the Service. The Service is not available to any Users we previously removed from the Service.
2.2. User Accounts
(a) Your User Account. Your account on the Service (your "User Account") gives you access to certain services and functionalities that we may, in our sole discretion, establish and maintain as part of the Service from time to time. You acknowledge that, notwithstanding anything to the contrary herein, you do not own your User Account, nor do you possess any rights to data stored by or on behalf of LamFia on the servers running the Service, except as expressly stated herein or required by Applicable Law. We may maintain different types of User Accounts for different types of Users.
(b) Organizational Accounts. An individual may access and/or use the Service on behalf of a company or other entity, such as that individual's employer (such entity, an "Organization"). In such cases: (i) these Terms constitute an agreement between (A) us and such individual and (B) us and that Organization; (ii) such individual represents and warrants to having the authority to bind that Organization to these Terms (and, in the absence of such authority, such individual may not access or use the Service); (iii) such individual's acceptance of these Terms will bind that Organization to these Terms; (iv) we may disclose information regarding such individual's access to and use of the Service to that Organization; (v) such individual's right to access and use the Service may be suspended or terminated if such individual ceases to be associated with that Organization; (vi) that Organization will make all of its users ("Org Users") aware of these Terms and will cause each Org User to comply with these Terms; and (vii) that Organization will be solely responsible and liable for all acts and omissions of the Org Users, and any act or omission by any Org User that would constitute a breach of these Terms had it been taken by that Organization will be deemed a breach of these Terms by that Organization.
(c) Connecting Via Third-Party Services. By connecting to the Service via a third-party service, you give us permission to access and use your information from that service, as permitted by that service, and to store your log-in credentials and/or access tokens for that service.
(d) Account Security. You may never use another User's User Account without such User's permission. When creating your User Account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your User Account and will keep your password(s) and/or any other authentication credentials secure. We will not be liable for any losses caused by any unauthorized use of your User Account and/or any changes to your User Account. You will notify us immediately of any breach of security or unauthorized use of your User Account at [email protected].
(e) Account Settings. You may control certain aspects of your User Account through the settings in your account dashboard. By providing us with your email address, you consent to our using that email address to send you Service-related notices, including any notices required by Applicable Law. We may also use your email address to send you other messages, including marketing and advertising messages ("Marketing Emails"), subject to compliance with Canada's Anti-Spam Legislation (CASL). You may unsubscribe from Marketing Emails at any time by contacting [email protected] or by clicking the "unsubscribe" link within a Marketing Email. Opting out will not prevent you from receiving Service-related transactional notices.
2.3. Changes, Suspension, and Termination
You may de-activate your User Account at any time by contacting [email protected]. We may, with or without prior notice, change the Service, stop providing the Service or features of the Service to you or to Users generally, or create usage limits for the Service. We may, with or without prior notice, permanently terminate or temporarily suspend your access to your User Account and/or the Service without liability, with or without cause, and for any or no reason, including if, in our sole determination, you violate any provision of these Terms. Upon termination for any reason, you continue to be bound by Sections 4, 5, 6, 7, 10, 11, 12, 13, 14, 15, and 16 of these Terms, which shall survive termination.
Additionally, if you fail, or Paddle suspects that you have failed, to comply with the applicable Paddle Terms, Paddle may, without notice to you: (i) terminate its agreement with you; (ii) terminate your license to any product purchased through Paddle; and/or (iii) preclude your access to Paddle's services. Where Paddle suspects fraudulent activities, it has the right to cancel and block your usage of its services without notice and may liaise with relevant authorities. Termination of Paddle's services will not affect any rights accrued thereunder or any product that you have already acquired.
2.4. Third-Party Products
We may, from time to time, make available certain third-party products and services, including open-source software ("Third-Party Products") for use in connection with the Service. Such Third-Party Products may be made available under separate or additional terms and conditions, which we will make available to you as necessary. In particular, all purchases are processed through Paddle, our Merchant of Record, and are subject to the applicable Paddle Terms in addition to these Terms.
3. Service Categories and Specific Terms
3.1. Installable Software
(a) License Grant. Subject to your compliance with these Terms and payment of all applicable Fees, LamFia grants you a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to download, install, and use the Installable Software solely for your internal business purposes or personal use, as applicable, in accordance with any accompanying documentation and these Terms. This license does not include any right to modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Installable Software.
(b) Restrictions. You shall not: (i) distribute, sublicense, lease, rent, loan, sell, or otherwise make the Installable Software available to any third party; (ii) use the Installable Software to develop a competing product or service; (iii) remove, alter, or obscure any proprietary notices, labels, or marks on the Installable Software; (iv) use the Installable Software beyond the scope of any applicable license key, seat count, or usage limits; or (v) install the Installable Software on more devices or instances than authorized under your license.
(c) Updates and Support. LamFia may, but is not obligated to, provide updates, patches, or maintenance releases for the Installable Software. Any such updates provided to you shall be governed by these Terms unless accompanied by separate terms. LamFia reserves the right to discontinue support for any version of the Installable Software at any time, in its sole discretion.
(d) Installation Risks. You acknowledge that the installation and use of software on your hardware and systems carries inherent risks. You are solely responsible for maintaining backups of your data and systems prior to installation. LamFia shall not be liable for any data loss, system failures, hardware damage, or any other damages arising from or related to the installation or use of the Installable Software on your systems.
3.2. SaaS (Cloud-Hosted Software-as-a-Service)
(a) Access Grant. Subject to your compliance with these Terms and payment of all applicable Fees, LamFia grants you a non-exclusive, non-transferable, non-sublicensable, revocable, limited right to access and use the SaaS during the applicable Subscription Term, solely for your internal business purposes or personal use, as applicable.
(b) Service Levels. LamFia will use commercially reasonable efforts to make the SaaS available. However, you acknowledge and agree that the SaaS is provided "as is" and "as available," and LamFia does not guarantee any specific level of uptime, availability, or performance. LamFia shall not be liable for any downtime, service interruptions, or performance degradation, whether scheduled or unscheduled.
(c) Data Handling. LamFia will encrypt User Content both in transit and at rest. LamFia will retain User Content and other data provided by you only as reasonably necessary to provide the Service. Upon termination of your account, LamFia may delete all User Content within thirty (30) days, and LamFia shall have no obligation to maintain or provide any User Content after such period.
(d) SaaS Modifications. LamFia reserves the right to modify, update, or discontinue any features or functionalities of the SaaS at any time, with or without notice. LamFia shall not be liable to you or any third party for any modification, suspension, or discontinuance of the SaaS or any part thereof.
3.3. Consulting Services
(a) Scope. Consulting Services shall be provided as described in an applicable Statement of Work. In the event of any conflict between a Statement of Work and these Terms, these Terms shall prevail unless the Statement of Work expressly states otherwise and is signed by the Proprietor of LamFia.
(b) Nature of Consulting Services. All Consulting Services are provided on an advisory basis only. LamFia provides professional opinions, recommendations, and guidance based on its expertise, but does not guarantee any specific outcomes, results, business improvements, or return on investment. You are solely responsible for all decisions made based on Consulting Services and for implementing any recommendations.
(c) Client Responsibilities. You shall: (i) provide LamFia with timely access to all information, personnel, systems, and resources reasonably necessary for LamFia to perform the Consulting Services; (ii) ensure the accuracy and completeness of all information provided to LamFia; and (iii) be solely responsible for any decisions, actions, or omissions based on or arising from the Consulting Services. Delays or failures in performance caused by your failure to meet these responsibilities shall not constitute a breach by LamFia.
(d) Consulting Deliverables. Unless otherwise expressly agreed in a Statement of Work, all work product, deliverables, and materials created by LamFia in the course of providing Consulting Services shall remain the exclusive property of LamFia. LamFia grants you a non-exclusive, non-transferable license to use such deliverables solely for your internal business purposes.
(e) Change Orders. Any changes to the scope, timeline, or fees of Consulting Services must be documented in a written change order signed by both parties. LamFia reserves the right to adjust fees and timelines to reflect any changes in scope.
3.4. Training Services
(a) Scope. Training Services shall be provided as described in an applicable training schedule, order form, or Statement of Work.
(b) Training Materials. All training materials, course content, curricula, presentations, handouts, recordings, and related documentation ("Training Materials") are and shall remain the exclusive Intellectual Property of LamFia. You are granted a limited, non-exclusive, non-transferable license to use the Training Materials solely for your internal reference and learning purposes. You shall not reproduce, distribute, share, publish, or make available the Training Materials to any third party without LamFia's prior written consent.
(c) No Guarantee of Outcomes. LamFia does not guarantee that participation in Training Services will result in any particular level of proficiency, certification, competency, or professional qualification. Training Services are provided for educational and informational purposes only.
(d) Recording and Intellectual Property. You shall not record, photograph, screenshot, or otherwise capture any live or virtual Training Services sessions without LamFia's prior written consent. Any recordings made by LamFia of Training Services are the exclusive property of LamFia.
(e) Cancellation and Rescheduling. Training sessions cancelled by you with less than five (5) business days' notice may be subject to the full Training Services fee. LamFia reserves the right to reschedule or cancel training sessions at any time, in which case a full refund or credit will be provided for the affected session(s). For refund processing details, see Section 8.8(e).
4. Access to the Service; General Restrictions
4.1. General License
Subject to your compliance with these Terms and any applicable documentation, you are hereby granted a non-exclusive, limited, non-transferable, and freely revocable license to access and use the Service, solely for your personal use or internal business purposes, as applicable, strictly as permitted by the features of the Service. We may terminate or suspend the license granted in this Section at any time, for any reason or no reason. We reserve all rights not expressly granted herein in and to the Service.
4.2. Restrictions and Acceptable Use
Except to the extent a restriction is prohibited by Applicable Law, you will not do, and will not assist, permit, or enable any third party to do, any of the following:
(a) disassemble, reverse engineer, decode, or decompile any part of the Service, except to the extent expressly permitted by the Copyright Act (Canada) or other Applicable Law that cannot be waived by contract;
(b) use any robot, spider, scraper, or other automated means to access the Service in a manner that sends more request messages to the servers running the Service than a human can reasonably produce in the same period of time by using a conventional web browser;
(c) use any content available on or via the Service for any machine learning and/or artificial intelligence training or development purposes without LamFia's prior written consent;
(d) copy, rent, lease, sell, loan, transfer, assign, sublicense, resell, distribute, modify, alter, or create derivative works of any part of the Service or any of our Intellectual Property;
(e) use the Service in any manner that impacts the stability of the servers running the Service, the operation or performance of the Service, or any User's use of the Service;
(f) take any action that imposes, or may impose, an unreasonable or disproportionately large load on our infrastructure;
(g) use the Service in any manner or for any purpose that violates, or promotes the violation of, any Applicable Law, contractual obligation, or right of any person, including Intellectual Property Rights and privacy rights;
(h) use or display the Service in competition with us, to develop competing products or services, for benchmarking or competitive analysis of the Service, or otherwise to our detriment or disadvantage;
(i) access any content on or via the Service through any technology or means other than those provided by the Service or authorized by us;
(j) bypass the measures we may use to prevent or restrict access to the Service;
(k) attempt to interfere with, compromise the system integrity or security of, or decipher any transmissions to or from, the servers running the Service;
(l) use the Service to transmit spam, chain letters, or other unsolicited communications in violation of CASL or other Applicable Law;
(m) transmit invalid data, viruses, worms, or other software agents through the Service;
(n) impersonate another person or entity, misrepresent your affiliation with a person or entity, or otherwise use the Service for any invasive or fraudulent purpose;
(o) collect or harvest any personal information, including Users' names, from the Service; or
(p) identify or refer to us or to the Service in a manner that could reasonably imply endorsement, affiliation, or sponsorship between you (or a third party) and us without our prior express written consent.
5. User Content
5.1. General
The Service may allow Users to submit, post, upload, or otherwise make available User Content. If you are an Org User, we may, in our sole discretion, assume that all of your User Content belongs to the applicable Organization.
5.2. Rights to User Content
We claim no ownership rights over User Content, and, as between you and us, User Content submitted by you is and will remain yours. We have the right (but not the obligation) to remove any User Content, in our sole discretion. By submitting User Content on or through the Service, you hereby grant to LamFia a fully paid, royalty-free, transferable, perpetual, irrevocable, non-exclusive, and worldwide license, with the right to grant sublicenses, to use, copy, reproduce, store, modify, distribute, and process such User Content as reasonably necessary to provide and maintain the Service and to perform such other actions as described in our Privacy Notice. We do not train any models on User Content. LamFia will encrypt User Content both in transit and at rest.
5.3. User Content Representations and Warranties
In connection with your User Content, you affirm, represent, and warrant that:
(a) you have all necessary rights, consents, and permissions to submit the User Content and to grant the rights granted herein;
(b) your User Content and our use thereof as contemplated by these Terms and the Service will not violate any Applicable Law or infringe any rights of any third party;
(c) your User Content does not include any information that a governmental body deems to be sensitive or classified, and your provision of User Content is not violative of any confidentiality obligations to any third party;
(d) your User Content does not contain illegal content, malicious code, hate speech, threats, harassment, defamatory material, or content in furtherance of harmful or illegal activities; and
(e) to the best of your knowledge, all User Content and other information that you provide to us is truthful and accurate.
5.4. Disclaimer
WE TAKE NO RESPONSIBILITY AND ASSUME NO LIABILITY FOR ANY USER CONTENT. YOU WILL BE SOLELY RESPONSIBLE FOR YOUR USER CONTENT AND THE CONSEQUENCES OF SUBMITTING OR MAKING IT AVAILABLE ON OR THROUGH THE SERVICE. YOU UNDERSTAND AND ACKNOWLEDGE THAT WE ARE ACTING ONLY AS A PASSIVE CONDUIT FOR YOUR DISTRIBUTION OF YOUR USER CONTENT.
6. Our Intellectual Property
6.1. LamFia Intellectual Property
You understand and acknowledge that we (or our licensors, as applicable) own and will continue to own all rights (including Intellectual Property Rights), title, and interest in and to the Service, all Intellectual Property, all Training Materials, and all deliverables created by LamFia in the course of providing Consulting Services (except as otherwise expressly agreed in a Statement of Work). Except as explicitly provided herein, nothing in these Terms will be deemed to create a license in or under any Intellectual Property Rights, and you will not access, sell, license, rent, modify, distribute, copy, reproduce, transmit, display, perform, publish, adapt, edit, or create derivative works of any Intellectual Property. Use of any Intellectual Property for any purpose not expressly permitted by these Terms is strictly prohibited.
6.2. Usage Data
We may collect diagnostic, technical, usage, and related information, including information about your computers, devices, systems, and software (collectively, "Usage Data"). All Usage Data is and will be owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage Data vest in you, you hereby assign to us all rights, title, and interest therein. We may use Usage Data for any lawful purpose, including to provide and maintain the Service, improve our products and services, develop new products and features, monitor usage, conduct research and analytics, and share analytics and derived Usage Data with third parties in de-identified or aggregated form.
6.3. Feedback
To the extent you provide us any suggestions, recommendations, or other feedback relating to the Service or to any LamFia products or services (collectively, "Feedback"), you hereby assign to us all rights, title, and interest in and to the Feedback. We are free to use the Feedback without attribution or compensation to you for any purpose, although we are not required to use any Feedback.
7. Confidential Information
The Service may include Confidential Information. You will: (a) protect the confidentiality of all Confidential Information with at least the same degree of care as you would use to protect your own highly sensitive confidential information, but in no event with less than a reasonable degree of care; (b) not use any Confidential Information for any purpose other than to exercise your rights or perform your obligations under these Terms; and (c) not disclose any Confidential Information to any person or entity, except your service providers or financial or legal advisors who need to know the Confidential Information and are bound by non-use and non-disclosure restrictions at least as restrictive as those set forth herein.
8. Payments, Billing, and Subscription Plans
8.1. Paddle as Merchant of Record
All purchases of LamFia products, subscriptions, and services are processed by Paddle, which acts as the Merchant of Record and authorised reseller. When you purchase a product or subscription, you enter into a purchase agreement with Paddle. The product or service itself is licensed to you by LamFia under these Terms. All payment-related matters, including payment processing, invoicing, tax collection, refunds, and subscription billing, are governed by the applicable Paddle Terms, which take precedence over these Terms with respect to such matters.
8.2. Definitions
(a) "Subscription" means a particular portion of the Service available on an automatically renewing subscription basis and your access thereto, as billed and managed through Paddle.
(b) "Subscription Fee" means the recurring amount due as consideration for a Subscription.
8.3. Pricing and Fees
While certain aspects of the Service may be provided for free, certain aspects and/or products may be provided for a fee ("Fee"). Fees are set by LamFia and may be displayed on the Sites. We may add new products and/or services for additional Fees, amend Fees for existing products and/or services, and/or discontinue offerings at any time, in our sole discretion. Product prices may change at any time. You will be notified of any price changes applicable to your Subscription, and where required, your consent will be sought before changes take effect.
8.4. Payment Processing and Taxes
(a) Paddle Payment Processing. Paddle will charge your chosen payment method for any paid Transactions, including any applicable taxes according to the tax jurisdiction in which the Transaction takes place. Paddle is solely responsible for the collection, remittance, and administration of all applicable taxes, including but not limited to VAT, GST, HST, PST, sales tax, and any other indirect taxes or duties associated with your purchases and/or Subscriptions. You agree to the receipt of all invoices and receipts in an electronic format, which includes email.
(b) Contract Formation via Paddle Invoicing. By completing a Transaction through Paddle Invoicing, you make a binding offer to enter into a contract with Paddle, subject to the Paddle Terms. The Transaction process is as described in the applicable Paddle Terms. Your agreement with Paddle is concluded upon the successful transmission of the product and payment of the invoice in full.
(c) Payment Accuracy. When providing Paddle with your information, you must ensure that it is up-to-date and accurate. Paddle will not be responsible for non-receipt of the product due to incorrect information being provided by you. It is your responsibility to provide Paddle with correct payment details, including your unique bank transfer reference number (where applicable), company VAT/sales tax code, and order information to avoid delays in your order fulfilment.
(d) LamFia's Role. LamFia does not directly collect, process, or store your payment information. All payment-related inquiries, including billing disputes, payment failures, and tax-related questions, should be directed to Paddle through https://paddle.net.
8.5. Subscription Plans
(a) Automatic Renewals. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH SUBSCRIPTION TERM UNLESS AND UNTIL YOU CANCEL THE SUBSCRIPTION IN ACCORDANCE WITH SECTION 8.6. Paddle will notify you if the price of a Subscription increases and, where required, will seek your consent to continue.
(b) Automatic Billing. When you enrol in a Subscription, you acknowledge and agree that Paddle is authorised to charge you the Subscription Fee, applicable taxes, and any other charges at the beginning of each Subscription Term.
(c) Free Trials. Certain Subscriptions may offer a free trial before charging you. If you decide to unsubscribe before Paddle starts charging your payment method, you must cancel the subscription before the expiration of the trial period by contacting Paddle at https://paddle.net. If Paddle cannot charge your payment method for any reason (such as expiration or insufficient funds), and you have not cancelled your Subscription, you remain responsible for any uncollected amounts. Paddle reserves the right to cancel your Subscription if it is unable to successfully charge your payment method to renew your subscription.
8.6. Cancellation
(a) How to Cancel. You may cancel your Subscription by contacting Paddle at https://paddle.net at least 48 hours before the end of the current billing period. Please ensure you provide your order number and the email address used to purchase the product. Your cancellation will take effect at the next payment date.
(b) No Refunds on Unused Periods. There are no refunds on unused subscription periods, except as required by Applicable Law or as otherwise provided in the Paddle Terms.
You may also contact LamFia at help@lamfia.com for assistance, and we will direct your request to Paddle as appropriate.
8.7. Consumer Right to Cancel
(a) 14-Day Cancellation Right. If you are a consumer purchasing wholly or mainly for personal use, and unless the exception in Section 8.7(b) applies, you have the right to cancel your purchase and return the product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction. To exercise this right, you must inform Paddle of your decision before the expiration of the 14-day period by contacting Paddle at https://paddle.net. Please note that for subscription services, your right to cancel applies only following the initial subscription and not upon each automatic renewal.
(b) Exception to the Right to Cancel. Your right as a consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream, or otherwise acquire, and to products which you have had the benefit of. WHERE A PRODUCT IS DIGITAL CONTENT WHICH IS IMMEDIATELY MADE AVAILABLE, BY DOWNLOADING OR OTHERWISE ACQUIRING THE PRODUCT, YOU CONSENT TO IMMEDIATE PERFORMANCE AND ACKNOWLEDGE THAT YOU WILL LOSE YOUR RIGHT OF WITHDRAWAL ONCE THE DOWNLOAD OR APPLICABLE TRANSMISSION OF THE DIGITAL CONTENT HAS BEGUN.
(c) Effect of Cancellation. If you cancel within the 14-day period as permitted above, Paddle will reimburse to you all payments received from you without undue delay, and not later than 14 days after the day on which Paddle is informed about your decision to cancel. The reimbursement will be made using the same means of payment as you used for the initial transaction, and you will not incur any fees as a result of the reimbursement.
8.8. Refund Policy
(a) General Refund Policy. Refunds are provided at the sole discretion of Paddle and on a case-by-case basis, and may be refused. Paddle will refuse a refund request if it finds evidence of fraud, refund abuse, or other manipulative behaviour. This does not affect your rights as a consumer in relation to products which are not as described, faulty, or not fit for purpose.
(b) Technical Delivery Failures. If technical problems prevent or unreasonably delay delivery of a product, your exclusive and sole remedy is either replacement of the product or a refund of the price paid, as determined by Paddle.
(c) Wire Transfer Payments. Orders where payments are made via wire transfer are not protected under the Consumer Credit Act (CCA) and are therefore not eligible for a refund. However, in cases where the transaction amount, including sales tax, is above $100 / £100 / €100, or where a sales tax refund applies, you may be entitled to a refund including the sales tax you paid, at Paddle's discretion.
(d) Sales Tax Refunds. If you have been charged sales tax on your purchase and are registered for sales tax in the country of purchase, you may be entitled to a refund of the sales tax amount if permitted by the laws applicable in such country. You must contact Paddle within 60 days after completing the purchase to be eligible for a sales tax refund. This refund will only be processed upon the provision of a valid sales tax code for your country. All refund requests received after 60 days from the date of the Transaction will not be processed.
(e) Consulting and Training Services. Refunds for Consulting Services and Training Services that are not processed through Paddle are governed solely by these Terms. Training sessions cancelled by you with less than five (5) business days' notice may be subject to the full Training Services fee. LamFia reserves the right to reschedule or cancel training sessions at any time, in which case a full refund or credit will be provided for the affected session(s), processed within 15 business days.
9. Privacy; Data Security
9.1. Privacy
We care about your privacy. By using the Service, you acknowledge that we may collect, use, and disclose your personal information as set forth in our Privacy Notice and in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy legislation. Your personal information will be stored and processed in Canada, unless otherwise disclosed to you. LamFia does not train its models or products on your personal information or any User Content. In connection with purchase transactions, Paddle will collect and process your personal data required for the Transaction, delivery of the product, and submission of invoices, in accordance with Paddle's Privacy Policy available at paddle.com/legal/privacy.
9.2. Security
We care about the integrity and security of your personal information. However, no method of transmission over the Internet or method of electronic storage is one hundred percent (100%) secure, and we cannot guarantee that unauthorized third parties will never be able to defeat our security measures. You acknowledge that you provide your data at your own risk.
9.3. Data Residency
Unless otherwise agreed in writing, all data provided to LamFia in connection with the SaaS shall be stored and processed in Canada. LamFia shall notify you if there is a material change to data storage locations.
10. Your Use of Third-Party Services
THE SERVICE MAY CONTAIN LINKS TO THIRD-PARTY SITES, MATERIALS, AND/OR SERVICES (COLLECTIVELY, "THIRD-PARTY SERVICES") THAT ARE NOT OWNED OR CONTROLLED BY US. THIS INCLUDES PADDLE'S PAYMENT AND INVOICING SERVICES, WHICH ARE GOVERNED BY THE APPLICABLE PADDLE TERMS. IF YOU USE A THIRD-PARTY SERVICE IN CONNECTION WITH THE SERVICE, YOU ARE SUBJECT TO THE THIRD PARTY'S TERMS AND CONDITIONS. WE DO NOT ENDORSE OR ASSUME ANY RESPONSIBILITY FOR ANY THIRD-PARTY SERVICES. IF YOU ACCESS A THIRD-PARTY SERVICE FROM THE SERVICE, YOU DO SO AT YOUR OWN RISK. YOU EXPRESSLY RELIEVE US FROM ANY AND ALL LIABILITY ARISING FROM YOUR ACCESS TO AND/OR USE OF ANY THIRD-PARTY SERVICE. PADDLE IS NOT RESPONSIBLE OR LIABLE FOR THIRD-PARTY MATERIALS INCLUDED WITHIN OR LINKED FROM THE PRODUCT OR PADDLE'S SERVICES.
11. Release
You hereby release us from all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses of every kind, known and unknown, arising out of a dispute between you and a third party (including any other User) in connection with the Service.
12. Indemnification
You will defend, indemnify, and hold harmless LamFia, its Proprietor, and their respective agents, suppliers, licensors, contractors, and any personnel engaged by LamFia (collectively, the "LamFia Indemnitees") from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including legal fees on a full indemnity basis) arising from:
(a) your access to and/or use of the Service, including Installable Software, SaaS, Consulting Services, and Training Services;
(b) your violation of any term of these Terms;
(c) your violation of any third-party right, including any Intellectual Property Right or privacy right;
(d) your violation of any Applicable Law;
(e) User Content or any content submitted via your User Account;
(f) your willful misconduct or negligence;
(g) any third party's access to and/or use of the Service with your credentials;
(h) any damage to your systems, hardware, data, or networks arising from installation or use of Installable Software; or
(i) any claim by a third party arising from your use of Consulting Services deliverables or Training Materials.
13. No Warranty; Disclaimers
THE SERVICE, INCLUDING ALL INSTALLABLE SOFTWARE, SAAS, CONSULTING SERVICES, TRAINING SERVICES, INTELLECTUAL PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, NONE OF THE LAMFIA INDEMNITEES WARRANTS THAT:
(a) ANY CONTENT OR INFORMATION AVAILABLE VIA THE SERVICE IS ACCURATE, COMPREHENSIVE, RELIABLE, OR CORRECT;
(b) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;
(c) THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, OR SECURE;
(d) ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED;
(e) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
(f) CONSULTING SERVICES WILL ACHIEVE ANY PARTICULAR RESULT, OUTCOME, OR BUSINESS OBJECTIVE;
(g) TRAINING SERVICES WILL RESULT IN ANY PARTICULAR LEVEL OF PROFICIENCY OR CERTIFICATION; OR
(h) THE INSTALLABLE SOFTWARE WILL BE COMPATIBLE WITH YOUR HARDWARE, SYSTEMS, OR OTHER SOFTWARE.
SOME PROVINCES AND TERRITORIES OF CANADA DO NOT ALLOW THE EXCLUSION OF AND/OR LIMITATIONS ON CERTAIN IMPLIED WARRANTIES, SO CERTAIN EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW. THESE TERMS GIVE YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM PROVINCE TO PROVINCE AND TERRITORY TO TERRITORY.
FURTHER, LAMFIA DOES NOT WARRANT, ENDORSE, GUARANTEE, RECOMMEND, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY ANY THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED SERVICE.
PADDLE DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY REGARDING ITS SERVICES TO THE FULL EXTENT PERMITTED BY LAW. IN PARTICULAR, PADDLE DOES NOT WARRANT THAT: (I) YOUR USE OF PADDLE'S SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE; OR (II) PADDLE'S SERVICES OR PRODUCTS WILL BE FREE FROM CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING OR OTHER SECURITY INTRUSION. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCT PURCHASED, ACQUIRED, OR RENTED USING PADDLE'S SERVICES.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ANY LAMFIA INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY PORTION THEREOF, INCLUDING INSTALLABLE SOFTWARE, SAAS, CONSULTING SERVICES, AND TRAINING SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY:
(a) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;
(b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE;
(c) UNAUTHORIZED ACCESS TO OR USE OF THE SERVERS RUNNING THE SERVICE AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
(d) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE;
(e) BUGS, VIRUSES, OR THE LIKE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY;
(f) ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT;
(g) DAMAGES ARISING FROM THE INSTALLATION, USE, OR MALFUNCTION OF INSTALLABLE SOFTWARE ON YOUR SYSTEMS; OR
(h) YOUR DATA, ANY USER CONTENT, OR THE CONDUCT OF ANY THIRD PARTY.
IN NO EVENT WILL ANY LAMFIA INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE GREATER OF: (I) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (II) ONE HUNDRED CANADIAN DOLLARS (CAD $100.00). THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
YOU ACKNOWLEDGE THAT LAMFIA IS A SOLE PROPRIETORSHIP AND THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THESE TERMS ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND LAMFIA. YOU AGREE THAT THE AGGREGATE LIABILITY CAPS AND EXCLUSIONS OF DAMAGES SET FORTH ABOVE REPRESENT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.
SOME PROVINCES AND TERRITORIES OF CANADA DO NOT ALLOW THE EXCLUSION OF AND/OR LIMITATIONS ON INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO CERTAIN EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
IN NO EVENT WILL PADDLE, ITS PARTNERS, SERVICE PROVIDERS, AFFILIATES OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE, WHICH MAY ARISE OUT OF OR IN CONNECTION WITH YOUR PURCHASE TRANSACTION, REGARDLESS OF WHETHER EITHER PARTY HAS BEEN APPRISED OF THE POSSIBILITY OR LIKELIHOOD OF SUCH DAMAGES OCCURRING, OR WHETHER CLAIMS ARE BASED OR REMEDIES ARE SOUGHT IN CONTRACT OR TORT OR OTHERWISE.
15. Governing Law and Dispute Resolution
15.1. Governing Law
These Terms and any dispute arising out of or relating to these Terms, the Service, or your relationship with LamFia shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
15.2. Exclusive Jurisdiction
Subject to Section 15.3, you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the Province of Ontario, sitting in the Town of Markham, Regional Municipality of York, Ontario, Canada, and any appellate courts therefrom, for the resolution of any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or your relationship with LamFia. You waive any objection to the laying of venue in such courts and any claim that any such action or proceeding has been brought in an inconvenient forum.
15.3. Mediation
Before commencing any court proceedings (other than proceedings seeking urgent injunctive or interim relief), the parties agree to first attempt to resolve any dispute through good faith negotiation for a period of not less than thirty (30) days following written notice of the dispute. If the dispute is not resolved through negotiation, either party may commence court proceedings in accordance with Section 15.2.
15.4. Injunctive Relief
Nothing in these Terms shall prevent LamFia from seeking injunctive or other equitable relief from any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of LamFia's Confidential Information or Intellectual Property Rights.
15.5. Language
These Terms were drafted in the English language and this English language version is the original governing instrument. In the event of any conflict between the English version and any translation, the English version will prevail.
15.6. Governing Law for Purchase Transactions (Paddle)
Notwithstanding Sections 15.1 and 15.2, all matters relating to purchase transactions processed through Paddle, including payment processing, invoicing, refunds, cancellation rights, and tax collection, shall be governed by the applicable Paddle Terms. For consumers resident in the United States, the Paddle transaction relationship is governed by the laws of the State of New York. For all other consumers, it is governed by the laws of England, except to the extent amended by any mandatory provisions of the law of the country in which you are resident. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded from both these Terms and the Paddle Terms.
16. Export Controls and Sanctions Compliance
You understand and acknowledge that the Service may be subject to Canadian and international export control laws and regulations, including the Export and Import Permits Act (Canada), the Special Economic Measures Act (Canada), the United Nations Act (Canada), and regulations administered by Global Affairs Canada and the Controlled Goods Program. You will comply with all applicable import, export, re-export, and trade and economic sanctions laws and regulations. You represent and warrant that you are not listed on any Canadian, United Nations, or other applicable restricted or sanctioned party list, and that you will not use the Service in any country or territory that is subject to comprehensive Canadian or international trade sanctions.
17. General Provisions
17.1. Assignment
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior express written consent, but may be assigned by us without restriction, including in connection with a sale of the business or its assets. Any attempted transfer or assignment in violation hereof will be null and void.
17.2. Notification Procedures and Changes to These Terms
We may provide notifications to you via email or through posting on the Sites. We reserve the right to determine the form and means of providing notifications, subject to Applicable Law (including CASL). We may, in our sole discretion, modify these Terms from time to time. When we change these Terms in a material manner, we will update the "Last Updated" date at the top of this page and notify you of material changes. Your continued use of the Service after any change constitutes your acceptance of the new Terms. If you do not agree, do not continue to access or use the Service.
17.3. Entire Agreement; Severability
These Terms, together with any Statements of Work, order forms, and any additional agreements you may enter into with us in connection with the Service, constitute the entire agreement between you and us concerning the Service. Any statements or comments made between you and any of our personnel or representatives that are not contained in these Terms or a signed SOW are expressly excluded. If any provision of these Terms is deemed invalid by a court of competent jurisdiction sitting in Markham, Ontario, the invalidity of such provision will not affect the validity of the remaining provisions, which will remain in full force and effect.
17.4. No Waiver
No waiver of any term of these Terms will be deemed a further or continuing waiver of such term or of any other term, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
17.5. Force Majeure
LamFia shall not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including acts of God, natural disasters, pandemics, epidemics, war, terrorism, riots, embargoes, acts of governmental authorities, fire, floods, accidents, strikes, labour disputes, network or infrastructure failures, or shortages of transportation, facilities, fuel, energy, labour, or materials.
17.6. Independent Contractors
The relationship between you and LamFia is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, franchise, employment, or agency relationship between you and LamFia.
17.7. Electronic Agreement
You acknowledge and agree that by clicking "I Agree" or by accessing or using the Service, you are entering into a legally binding agreement electronically, and that your electronic acceptance constitutes your signature and consent to be bound by these Terms, in accordance with the Electronic Commerce Act, 2000 (Ontario).
17.8. Confidentiality with Paddle
You acknowledge that any Confidential Information provided under your agreement with Paddle shall be held and maintained in strict confidence by both you and Paddle. Each party agrees to protect the confidentiality of such information in a manner consistent with the way a reasonable person would protect similar Confidential Information.
17.9. Nature of Business Entity
You acknowledge that LamFia is operated as a sole proprietorship registered in the Province of Ontario under the Business Names Act (Ontario) and is not a corporation, partnership, or other form of limited liability entity. Notwithstanding the foregoing, the limitations of liability, disclaimers, indemnification provisions, and other protective clauses set forth in these Terms represent a material part of the consideration and basis of the bargain for the provision of the Service to you at the prices offered, and are enforceable to the maximum extent permitted by Applicable Law.
17.10. Relationship with Paddle Terms
These Terms constitute the "Supplier Agreement" as defined in the applicable Paddle Terms. You acknowledge and agree that: (a) when you purchase a product or subscription through Paddle, you are entering into both (i) a purchase agreement with Paddle under the applicable Paddle Terms, and (ii) a license and service agreement with LamFia under these Terms; (b) Paddle is solely responsible for all payment-related matters, including payment processing, invoicing, tax collection, refunds, and cancellation of purchase transactions; (c) LamFia is solely responsible for the licensing, provision, support, and performance of the products and services themselves; and (d) in the event of any conflict between these Terms and the applicable Paddle Terms with respect to payment processing, billing, refunds, cancellation rights, tax collection, and other payment-related matters, the applicable Paddle Terms shall prevail.
17.11. Transfer of Paddle Agreement
In accordance with the Paddle Terms, Paddle's rights and obligations under its agreement with you may be transferred automatically to LamFia upon receipt of a written notice from LamFia requesting the transfer. In such circumstances: (a) LamFia agrees to be bound by the Paddle agreement in every way as if it were the original party in place of Paddle; and (b) you will perform the agreement and be bound by its terms in every way as if LamFia were the original party in place of Paddle.
17.12. Consumer Protection
Nothing in these Terms is intended to limit or exclude any rights you may have under the Consumer Protection Act, 2002 (Ontario) or other mandatory consumer protection legislation that cannot be waived or limited by contract. If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms or the Paddle Terms affects your rights as a consumer to rely on such mandatory provisions of local law. To the extent any provision of these Terms conflicts with such mandatory legislation, that provision shall be read down to the minimum extent necessary to comply with such legislation.
17.13. Contact
If you have any questions about these Terms and/or the Service, please contact us at:
LamFia Markham, Ontario, Canada Email: [email protected] Website: https://LamFia.com
For payment, billing, refund, or cancellation inquiries: Please contact Paddle at https://paddle.net
These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, except that all payment-related matters are governed by the applicable Paddle terms. The exclusive jurisdiction for disputes relating to these Terms is the courts sitting in Markham, Ontario, Canada. For disputes relating to purchase transactions, the applicable Paddle terms govern jurisdiction.